Top Reasons Air Tool Repairs Aren’t Covered Under Warranty
Know Your Coverage Before You Need It.
At Torque Medic, we specialize in the repair and maintenance of industrial-grade air and pneumatic tools, proudly working with trusted brands like Ingersoll Rand, Matco Tools, Chicago Pneumatic, and more. One of the most common—and costly—surprises for tool owners is discovering their warranty doesn’t cover certain types of damage.
Here we break down exactly what is and isn’t covered under air tool warranties, the reasons behind those exclusions, and how to keep your tools out of the repair shop and on the job.
What’s Not Covered Under Air Tool Warranties — And Why
Air tool manufacturers offer warranties that primarily cover defects in materials or workmanship. These are problems that originate during the manufacturing process—not from how the tool is used, maintained, or stored. Here's what usually falls outside of warranty coverage:
❌ Rust & Corrosion
Why It’s Not Covered:
Rust is considered a preventable issue, caused by moisture exposure or poor storage conditions. Since it's not due to a manufacturing flaw, warranties won’t cover it.
Common Causes:
Storing tools in damp environments (e.g., unheated garages, truck beds)
Using tools with unfiltered or unregulated air lines, which allow condensation and moisture to enter
Skipping regular lubrication and oiling (especially important for tools like impact wrenches and ratchets)
❌ Normal Wear and Tear
Why It’s Not Covered:
All tools have components—like O-rings, vanes, bearings, and brushes—that naturally wear down over time. Warranties don’t cover these consumables because they’re expected to degrade with normal use.
What You Can Expect to Replace Over Time:
Vanes in rotary tools
Seals and gaskets
Trigger mechanisms
Drive bushings and clutches
❌ Improper Maintenance or Misuse
Why It’s Not Covered:
If tools aren’t cleaned, lubricated, or stored properly—or if they’re used for tasks beyond their design limits—manufacturers classify resulting failures as misuse, which voids warranty coverage.
Examples of Misuse:
Over-torquing beyond the tool's rated limit
Using the wrong type or weight of oil
Skipping scheduled maintenance
Running tools continuously without rest (especially duty-cycle sensitive models)
❌ Unauthorized Repairs or Modifications
Why It’s Not Covered:
Only certified repair centers (like Torque Medic) are authorized to perform warranty service. DIY fixes, third-party repairs, or unauthorized modifications can void the warranty entirely.
Examples That Void Warranties:
Using non-OEM parts
Removing safety guards or regulators
Modifying tool housings or trigger mechanisms
Altering speed or torque settings outside manufacturer specs
✅ What Is Covered Under Warranty?
Most air tool manufacturers—including Ingersoll Rand, Matco, and Chicago Pneumatic—offer warranties covering:
Defects in materials or workmanship
Failures occurring under normal use during the warranty period
Issues resulting from internal component flaws (not external damage)
Typical Coverage Timelines:
1 year for most pneumatic hand tools (impacts, grinders, ratchets)
2–3 years for premium tools or specialty models
Limited lifetime warranties on select Matco and Ingersoll Rand hand tools (does not apply to air tools)
Always check the tool’s warranty card or the brand’s website for specifics, as timelines and terms can vary widely.
How to Protect Your Warranty (and Your Tools)
Want to avoid unexpected out-of-pocket repairs? Follow these tips to stay protected:
Drain moisture from your air compressor daily and install inline filters or dryers.
Lubricate your tools daily with air tool oil—especially before and after use.
Use the correct PSI and follow each tool’s operational guidelines.
Store tools in a clean, dry space, preferably in cases or drawers with desiccants.
Only have warranty work done by authorized repair centers, like Torque Medic.
When to Seek Professional Help
If your tools are showing signs of rust or corrosion, it's crucial to address the issue promptly. At Torque Medic, we offer free estimates and expert repair services to restore your tools to optimal condition. Our technicians are trained to handle a wide range of brands and models, ensuring your tools receive the care they deserve.
Trust Torque Medic for Certified Air Tool Repairs
When damage falls outside warranty, you don’t have to scrap your tool. Torque Medic provides fast, reliable repair services and free estimates on brands like Ingersoll Rand, Matco, CP, Sioux, and more. Our trained technicians can quickly assess the issue and help extend the life of your investment.
Don’t Guess—Ask the Experts
If you're experiencing issues with your air tools, don't wait until it's too late. Contact Torque Medic today for a free estimate and expert repair services. If you’re unsure whether your air tool damage is covered under warranty—or if you’re looking for a repair center you can trust—Torque Medic is here to help. With deep experience and brand-certified service, we’ll help you avoid downtime and unnecessary costs.
Contact us today: Call us, stop in, or schedule a repair online — we’re here to keep your tools turning.
Phone: (403) 798-1051 | Address: 3620 29 Street Northeast, Calgary, AB T1Y 5W4