Join Our Team

Build Your Career

At Torque Medic & Air Tool Sales Ltd., we pride ourselves on delivering top-notch repair and calibration services for torque wrenches and air tools. Located in Calgary, Alberta, our dedicated team ensures that our clients' equipment operates at peak performance. We are currently seeking passionate individuals to join our fast-paced, customer-centric service center. If you have experience in customer service, sales, tool repair, calibration, or certification, we invite you to explore our career opportunities. Join us in providing exceptional service and support to a diverse range of industries.

Positions Available

Calgary, Alberta

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Bookkeeper/Administrator

Location: Calgary, Alberta
Job Type: Full-Time, Permanent (40 hours/week)
Salary: Negotiable, based on experience
Torque Medic & Air Tool Sales Ltd. is a trusted leader in torque wrench and air tool repair, calibration, and sales. We are seeking a detail-oriented and experienced Administrator / Bookkeeper to join our team at our Calgary office. If you have a strong background in QuickBooks, bookkeeping, and administrative support, we encourage you to apply!
Accounting & Bookkeeping
- Record and categorize daily financial transactions (e.g., rent payments, vendor invoices, sales commissions).
- Reconcile bank accounts, credit card statements, and general ledger accounts regularly.
- Maintain and manage accounts payable and receivable, ensuring timely payments and collections.
- Process payroll and ensure accurate and timely distribution.
- Prepare and submit financial reports as needed.
Administrative Support
- Manage incoming calls, emails, and customer inquiries professionally.
- Maintain organized digital and physical filing systems for financial and administrative records.
- Assist in office management tasks, such as ordering supplies and maintaining records.
- Coordinate with external vendors, suppliers, and service providers.
Shipping & Receiving
- Process incoming and outgoing shipments, ensuring accuracy in orders.
- Maintain inventory records and assist with stock management.
- Coordinate with carriers and couriers for timely deliveries.
Customer Service & Sales Support
- Assist customers with inquiries, invoices, and order processing.
- Provide support to the sales team with billing, quotes, and documentation.
- Ensure a positive customer experience by addressing concerns promptly and professionally.
- Minimum of 2 years of experience with QuickBooks and bookkeeping.
- Fluent English speaking and strong communication skills (verbal and written).
- Strong understanding of accounting principles and financial reconciliation.
- Experience in office administration, customer service, and shipping/receiving.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Excellent organizational and time-management skills.
- Strong attention to detail and ability to multitask in a fast-paced environment.

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Air Tool Technician

Location: Calgary, Alberta
Job Type: Full-Time, Permanent (40 hours/week)
Salary: Negotiable, based on experience
Torque Medic & Air Tool Sales Ltd. is a trusted leader in torque wrench and air tool repair, calibration, and sales. We are seeking a skilled and detail-oriented Air Tool Technician to join our team in Calgary. If you have a strong mechanical aptitude, experience with air tools, and enjoy working in a hands-on environment, we encourage you to apply!
Tool Inspection, Repair & Maintenance
- Conduct assessment inspections, testing, and repairs on a variety of air tools and torque wrenches.
- Diagnose mechanical and operational issues, providing accurate repair estimates and quotes to customers.
- Source and install replacement parts as needed.
- Assemble tools and products from components to finished goods.
- Ensure all repaired tools meet safety and performance standards.
- Maintain accurate records of repairs and parts used.
Customer Service & Sales Support
- Communicate with customers regarding repair status, cost estimates, and service options.
- Assist customers with product inquiries and provide technical support on tool usage and maintenance.
- Work closely with the sales team to recommend tool solutions and promote services.
Inventory & Shop Maintenance
- Maintain an organized workspace and ensure tools and parts are properly stored.
- Track and manage parts inventory for common repairs.
- Coordinate with the operations team for ordering replacement parts.
- Minimum of 2 years of experience in tool repair, mechanical servicing, or a related technical field.
- Post-secondary education in hydraulics, trade school, or OEM training is an asset.
- Proven mechanical aptitude (experience in tool rental companies, lawn and garden repair, construction, pump repair, or automotive repair is an asset).
- Strong attention to detail and problem-solving skills.
- Strong communication skills (verbal and written) in English.
- Ability to work independently with minimal supervision.
- Team-oriented mindset with the ability to collaborate effectively.
- Strong knowledge of safety practices and procedures.
- Computer skills are an asset (for inventory tracking and repair documentation).
- Willingness to take training to learn new repair techniques and industry advancements.
- Preferred experience & knowledge with the following tool brands:
  Ajax, AirCat, Chicago Pneumatic, Dynabrade, Ingersoll Rand, Hutchins, Jet, Kabo, Matco, Paslode, Precision Instrument, Proto, Sioux, Snap-On, Stanley Black & Decker, and Sunex.

Close-up of a person calibrating a torque wrench.

Torque Wrench Technician

Location: Calgary, Alberta
Job Type: Full-Time, Permanent (40 hours/week)
Salary: Negotiable, based on experience
Torque Medic & Air Tool Sales Ltd. is a trusted leader in torque wrench and air tool repair, calibration, and sales. We are seeking a skilled and detail-oriented Torque Wrench Technician to join our team at our Calgary location. If you have experience with torque instrument calibration, diagnostics, and repair, we encourage you to apply!
Torque Wrench Calibration & Repair
- Conduct precise calibration and testing of torque wrenches and related torque instruments.
- Diagnose mechanical and operational issues, providing accurate repair estimates and quotes to customers.
- Source and install replacement parts as needed.
- Maintain detailed service records for all repairs, calibrations and parts used.
- Ensure all repaired tools meet safety and performance standards.
Customer Service & Sales Support
- Communicate with customers to discuss calibration needs, repair options, and costs.
- Provide technical guidance on torque wrench maintenance and proper usage.
- Ensure a high level of customer satisfaction by addressing inquiries professionally.
Inventory & Shop Maintenance
- Maintain an organized workspace and ensure tools and parts are properly stored.
- Track and manage parts inventory for common repairs.
- Coordinate with the operations team for ordering replacement parts.
- Minimum of 2 years of experience in torque wrench calibration and repair.
- Proven mechanical aptitude with hands-on repair and calibration experience.
- Previous experience in torque wrench repair, calibration, or related fields.
- Strong understanding of torque measurement principles and calibration standards.
- Excellent attention to detail and problem-solving skills.
- Strong communication skills (verbal and written) in English.
- Strong knowledge of standard safety practices and procedures.
- Ability to work independently with minimal supervision.
- Team-oriented mindset with the ability to collaborate effectively.
- Willingness to undergo training and expand technical knowledge.
- Computer skills are an asset (for inventory tracking and repair documentation).
- Experience or familiarity with the following brands:
  Precision Instruments, Proto, Snap-On, Stanley Black & Decker, Sunex, Matco, Ingersoll Rand, Chicago Pneumatic

Apply Now!

If your background matches one of our positions, we encourage you to apply.